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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (73) |
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4 Stars (1) |
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Neutral (0%) | 3 Stars (0) |
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Rating | Feedback |
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M***p ![]() |
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24 Nov 2018 08:00 super cute but I ordered the wrong size |
A***a ![]() |
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24 Nov 2018 04:20 Качество хорошее, размер соответствует. xxl брали на француза 6 месяцев 9 кг, как раз, можно было даже больше на размер. Немного лезет начес, но может после стирки пройдет. |
K***s ![]() |
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23 Nov 2018 09:57 perfecto. mi perro pesa 4kg |
P***n ![]() |
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23 Nov 2018 00:27 ***** |
Y***k ![]() |
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23 Nov 2018 00:24 Teşekkür ederim..Güzel ürünler.Kargo da çok hızlı,süper. |
E***o ![]() |
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22 Nov 2018 22:52 ok |
M***s ![]() |
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22 Nov 2018 22:49 excellent quality.. arrived very fast. just 13 days from China. recommended store A++++ |
A***v ![]() |
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22 Nov 2018 21:43 Good |
Customer ![]() |
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22 Nov 2018 17:59 Fits perfectly but it is probably not that warm in the Winter time. |
L***a ![]() |
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22 Nov 2018 10:33 Adorei o produto, chegou com 1 mes. |
D***c ![]() |
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22 Nov 2018 07:29 very nice product. perfect quality. fast shipping and i recommend this product and store |
V***a ![]() |
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22 Nov 2018 03:49 28 октября заказала , пришло 21 ноября в Москву , трек- не отслуживался по России , заказываю не первый раз , соответствует описанию , размер то что надо . Продавца советую . |
M***f ![]() |
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31 Oct 2018 12:51 lindas roups de boa qualidade, ja compro com esse vendedor sempre é um dos melhores, chegou antes do prazo, recomendo |
O***o ![]() |
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31 Oct 2018 10:56 Толстовочки хорошие, но не хлопок и маломерят очень сильно. На фото L на двухмесячном щенке карликового пуделя, а XL на взрослом той-пуделе весом 4700. Вот и смотрите на размеры |
P***a ![]() |
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31 Oct 2018 07:30 Быстрая доставка, все хорошо |
E***e ![]() |
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31 Oct 2018 07:26 классная,кофточка |
N***n ![]() |
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31 Oct 2018 06:38 Супер! С размером угадали, качество норм |
G***t ![]() |
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31 Oct 2018 04:05 Супер, качество отличное. Мопсу нравится))) |
G***a ![]() |
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30 Oct 2018 23:48 i love it. it's perfect and good quality. got it in less then a month . recommending the store! |
K***a ![]() |
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30 Oct 2018 18:29 за эти деньги просто шикарно !На стандартного йорка размер L сел идеально! внутри небольшой начес:) в общем , мы очень довольны ! |
V***c ![]() |
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30 Oct 2018 06:48 продавец быстро отправил товар, доставка до РБ в течении двух недель, за такие деньги качеству продукции, довольна. На йорка 2кг, М в самый раз, всё отлично, спасибо. Буду заказывать ещё у этого продавца. |
I***a ![]() |
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30 Oct 2018 05:20 Шёл в течение месяца до спб. Немного подрастёт и будет как раз. |
C***s ![]() |
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30 Oct 2018 05:04 producto bonito, de calidad, rápido envio.Recomiendo |
M***l ![]() |
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22 Sep 2018 08:52 super :) |
R***a ![]() |
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22 Sep 2018 07:42 buena calidad del producto, pero queda justo en el tamaño para un poodle mediano. Para la próxima encargaré una talla más grande. |
A***l ![]() |
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22 Sep 2018 04:26 Cool |
Customer ![]() |
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21 Sep 2018 20:56 Качество хорошее. Очень миленькие кофточки))) Только не угадали с размером((( На йорка (спинка 29 см) размер М маленький, а на таксу (спинка 42 см) размер 2XL тоже маленький((( Попробовала на йорка надеть 2XL. Большой. Весь его обоссал на прогулке. Вообщем всё супер, но только с размером не угадали((( |
L***a ![]() |
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21 Sep 2018 06:04 заказала на цверг-шнауцера на размер больше, так как он у меня крупный, и взяла платную доставку что бы уж точно пришло, и быстрее) к похолоданию как раз успели) мне все понравилось , только кажется как будто в рукавах немного не удобно собаке, но он нечего, бегает) рекомендую |
M***a ![]() |
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21 Sep 2018 05:03 дошло за 11 дней до уфы. хорошее качество. на спинку 38 см взяли М. хорошо село |
J***a ![]() |
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21 Sep 2018 03:41 Adorei! Chegou antes do prazo, bem embalado, e o produto de boa qualidade. Pedi conforme a tabela de tamanho e serviu. É uma Westie de 7kg |
A***a ![]() |
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20 Sep 2018 17:29 excelente calidad |
Y***a ![]() |
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20 Sep 2018 09:01 AWESOME !!!! perfect size for my Chihuahuas and good quality ! |
V***n ![]() |
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19 Sep 2018 12:48 ok |
B***s ![]() |
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19 Sep 2018 12:23 le queda super |
I***a ![]() |
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3 Jun 2018 16:55 На йорка 3,900 кг все отлично подошло:)) |
L***G ![]() |
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3 Jun 2018 12:39 Me encanta! Para mí yorkie de 4kg es perfecto la talla L, y es una chulada, y el envío rapidísimo. Ya es la segunda vez que compró aquí y repetiré! |
G***z ![]() |
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2 Jun 2018 12:58 De muy buen material y las tallas están perfectas recomiendo la tienda y el producto. Perdonen la calidad de las imágenes, mi cámara tiene mala resolución. |
Customer ![]() |
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2 Jun 2018 04:42 ótimo casaco |
E***i ![]() |
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1 Jun 2018 15:57 linda e quentinha!!! ficou ótima na minha York. comprei "L". |
A***a ![]() |
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1 Jun 2018 12:12 крутой, яркий и идеально подошел! мега быстрая доставка! |
N***a ![]() |
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1 Jun 2018 09:23 Прибыл за 2 недели |
Customer ![]() |
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31 May 2018 19:01 linda, tamanho xs pra 1,200 kg |
R***e ![]() |
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31 May 2018 18:00 O material é perfeito. fiquem atentos a numeração pq eu comprei o tamanho errado, mas no mais o produto é otimo. |
F***a ![]() |
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31 May 2018 09:39 muito lindo e grande |
S***e ![]() |
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31 May 2018 05:19 Excelente qualidade. Quentinhos, bem costuradas. Simplesmente lindas. Ameiii. Chegou em exatos 30 dias, o que foi muito rápido. Super indico o vendedor. |
H***a ![]() |
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30 May 2018 17:17 j'achète toujours ici. je recommande |
T***a ![]() |
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30 May 2018 09:46 вот на этот раз все классно! рамер выбрала правильный! пилетела кофта очень быстро! спастбо продавцу! процветания и успехов! фоткать правда лень)))) может потом))) закажу ещё обязательно! |
R***n ![]() |
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29 May 2018 20:26 Качество отличное.С размером не ошиблась. |
Customer ![]() |
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29 May 2018 13:13 Excelente calidad e igual a la foto |
A***s ![]() |
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29 May 2018 06:55 Great quality and fabric. Tks |
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